IMPACT Associate – Housing

IMPACT Associate – Housing

Competition Number:         26/70

Posting Scope:                   Internal / External

Posted Date:                       April 7, 2026

Closing Date:                      April 28, 2026, 4:30 PM PST

Department:                        Planning and Development
Work schedule:                  Monday to Friday (35 hour work week) - Temporary – up to 8 months

Salary:                                  $32.89 per hour, Pay Grade 2

                                              Plus 15% in lieu of benefits

Job Code:                            4461

Employee Group:               This is a CUPE Local 50  position

Number of Vacancies:        1

The IMPACT Associate will report to the Housing Manager within the Citywide Planning Division and support the implementation of the City’s Tenant Support Program. This role will include working with the City’s Tenant Planner to review development applications in accordance with the Tenant Protection Bylaw and liaise with tenants and developers.

This opportunity may be particularly well suited for someone interested in planning, community development, housing, or social policy. While education or experience in these areas would be considered an asset, candidates who demonstrate curiosity, strong communication skills, and an interest in learning about housing policy and tenant protections are encouraged to apply.

The Associate will join a supportive and collaborative team that takes pride in supporting renters in Victoria. In addition to Tenant Support Program work, the Associate may also contribute to other initiatives within the Citywide Planning team, such as background research or supporting public engagement activities.

Auxiliary status employees will be paid an additional 15% in lieu of vacation, holiday, sick leave beyond the statutory requirement, and other benefits, per the CUPE Local 50 Collective Agreement.

WORK FROM HOME

The successful candidate for this posting may be eligible for participation in a hybrid, work from home arrangement in alignment with the City’s Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction. 

POSITION FUNCTION

As an IMPACT Initiative Associate hired under the City of Victoria’s Inclusive Municipal Program for Advancing Careers and Training, you will be given meaningful and challenging assignments while being introduced to a career in municipal government. In this Associate position, you will assist with projects within a specific City department, contribute to the overall goals of the work unit, have job shadowing opportunities, and participate in educational experiences.

KEY DUTIES

• Collaborate closely and actively participate in feedback sessions with a supervisor to contribute to the continuous improvement of the organization's operations.
• Utilize tools and software platforms under the direct guidance of your supervisor.
• Participate actively in the development and enhancement of projects aligned with the department's strategic goals.
• Provide valuable field and/or office support to support the successful execution of assigned projects.
• Collaborate with team members to facilitate shared learning and contribute to the evaluation and implementation of innovative solutions. Maintain detailed records of your work process, including any challenges encountered and problem-solving approaches employed.
• Collaborate with colleagues from different departments or teams on cross-functional projects to gain a broader perspective and develop a well-rounded skill set supporting your knowledge and success in a municipal career.
• Attend and actively participate in educational activities that enhance your knowledge and skills, aligning with IMPACT program objectives and the department's needs.

INDEPENDENCE

• Work is assigned by supervisor and reviewed upon completion.
• Problems are referred to supervisor.

WORKING CONDITIONS

Physical Effort:

Sit with arms unsupported while keyboarding. (occasional)

Mental Effort:

Meet multiple deadlines. (occasional)

Visual/Auditory Effort:

Focus on a variety of source data and computer for short periods. (occasional)

Work Environment:

Office, may attend work sites. (occasional)

 KEY SKILLS AND ABILITIES

• Organize and prioritize work.
• Demonstrated analytical and problem-solving skills.
• Understand and carry out job related instructions.
• Ability to learn quickly and independently.
• Ability to maintain a high level of confidentiality.
• Maintain accurate records with attention to detail.
• Communicate effectively verbally and in writing.

QUALIFICATIONS

Candidates must reside in Greater Victoria or surrounding areas. Eligible candidates must self-identify as one or several of the following:   

• Racialized
• Indigenous
• Black / African Descent
• Newcomer, immigrant, or refugee (living in Canada for under five years)
• 2SLGBTQIA+
• Gender-diverse
• Person with disabilities / disabled.
• Neuro-divergent

Individuals who are part of an equity-seeking and equity-deserving group that is not captured above are asked to include this in their application for consideration.

Applicants will be required to demonstrate how participation in the program would contribute to their career goals, particularly in relation to employment in the public sector.

Formal Education, Training and Occupational Certification:

Have language proficiency in English (equivalent to Canadian Language Benchmark (CLB) Level 6).  

Experience:

IMPACT Initiative Associates require at least 6 months of fundamental knowledge and practical experience related to tasks and responsibilities similar to those outlined in the position or an equivalent combination of education and experience.

To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume. 

The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process. 

If you require assistance, please email us at careers@victoria.ca.