• Engagement Coordinator

    Posted Date 6 days ago(2/11/2020 2:39 PM)
    Competition Number
    Number of Positions
    Job Type
    Close Date
  • Job Description

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    Competition #20/47

    Internal/External Posting

    Closing date: February 19, 2020


    Engagement Coordinator (LTD term unknown)

    Engagement Department




    Provide communications advice and plan, develop and implement a variety of communications projects and issues to support City programs and services.



    Develop and implement strategic communications plans and tools to engage the public including media releases, advertising, brochures and website content. Draft issues briefings for management and City Council. Assist in developing and refining communications policy, guidelines and evaluation methods.


    Coordinate and manage communications projects and programs with internal stakeholders and with government and community partners; develop and evaluate long-term strategies; monitor effectiveness of communications programs and tools.


    Research, write and edit copy for public information materials targeted at internal and external audiences; prepare presentations on various topics; write and edit internal staff communications including weekly electronic newsletter. Develop and implement project-specific communication plans. Work with City departments to initiate communications items.


    Coordinate print production projects such as the annual report and brochures; coordinate, write, monitor and edit web site content. Provide communications assistance to Director of Communications and departmental staff; provide advice, information and media support.


    Respond to media enquiries; coordinate positive media coverage including preparation of media releases and supporting materials to raise awareness of the City’s programs and services. Provide communications support and act as alternate Public Information Officer for Victoria Emergency Management Agency.


    Promote the City of Victoria and its initiatives with stakeholder and community groups; develop and coordinate event planning and management with internal and external stakeholders; coordinate audio and visual applications for public events.


    Select, coordinate, monitor and review the work of consultants and contractors as required.   Respond to inquiries and provide advice to staff, the public and outside agencies relating to joint communications activities.


    Perform related duties where qualified.



    Work is generated by annual objectives, departmental work plans, requests from Council, operational demands, emerging communications issues or is assigned by supervisor.

    Work is reviewed through meetings with supervisor.

    Issues such as major expenditures or deviations from policy are referred to supervisor.



    Physical Effort:


    Mental Effort:

    Meet multiple deadlines. (frequent)

    Short periods of intense concentration while working on communications issues. (often)

    Visual/Auditory Effort:

    Focus on a variety of source data and computer for long periods. (often)

    Work Environment:




    Organize and prioritize work.

    Understand and apply the techniques of communications planning and coordination, public consultation, project management and event management.

    Provide technical guidance and advice to user departments.

    Research and compose communications materials.

    Working level operation of City word processing, spreadsheet and communications specialty software.

    Establish and maintain effective working relationships.

    Deal effectively with the public and outside agencies.



    Formal Education, Training and Occupational Certification:

    Degree in Communications or Journalism. (4 years)


    3 years related experience or an equivalent combination of education and experience.



    May be requested to substitute in a more senior position.



    Work schedule: Monday – Friday, 35 hrs/week

    $42.35 per hour, Pay Grade 14

    Job Code # 4302

    This is a CUPE Local 50 Position


    To apply for this opportunity you will need to create an online profile or log back in to our career portal at www.victoria.ca/jobs - only online submission will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume


    City of Victoria is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law. 

    We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment cycle and will provide reasonable accommodations upon request.  If you require assistance or an accommodation due to a disability, please email us at HR@victoria.ca


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